The hotel offers amenities for your comfortable stay and unforgettable experiences
Cozy and Inviting
“The room was impeccably clean and had a cozy ambiance that made it feel like a home away from home.” view full review
Relaxing Retreat
“The 5th-floor pool and spa were a highlight of my stay, providing a peaceful escape with refreshing waters and stunning views.” view full review
Delicious Breakfast
“The breakfast spread was good, with a warm selection that never failed to start my day off on a perfect note.” view full review
Comfortable Sleep
“The bed was incredibly comfortable, ensuring a restful night's sleep, which is always my biggest concern when traveling.” view full review
General
No smoking on site
Internet access
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Allergy-free rooms
Lift
ATM/Cash machine
Sports & Fitness
Fitness centre
Services
Valet parking
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Outdoor swimming pool
Jacuzzi
Massage
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
355 Santana Row,
San Jose,
California,
United States,
95128,
California
Map view
355 Santana Row,
San Jose,
California,
United States,
95128,
California
City landmarks
Garden
Municipal Rose Garden
2.1
km
Museum
Rosicrucian Egyptian Museum
2.6
km
Store
Zanotto's Family Market
1.7
km
Garden
Rose Garden
2.2
km
3777 Stevens Creek Blvd Unit 300
Vino Artist
1.8
km
Golf Course
Pruneridge Golf Club
1.8
km
Event hall
Ainsley House
3.6
km
500 El Camino Real
Buck Shaw Stadium
3.5
km
1889 Market St
Harris-Lass Historic Museum
2.4
km
Los Gatos Creek
2.4
km
Church
Mission Santa Clara de Asis
3.2
km
Library
Central Park Library
3.2
km
Museum
De Saisset Museum
3.6
km
Church
Coachella Valley Church
3.1
km
Church
San Jose Quaker Meeting House
2.9
km
Spa Centre
Saigon Spa
2.9
km
Stadium
PayPal Park
4.0
km
Park
Central Park
3.3
km
El Camino Real and Lincoln Street
Statue of Saint Clare
3.5
km
Museum
Triton Museum of Art
4.0
km
Museum
The Tech Interactive
5.3
km
51 N Central Ave
Campbell Historical Museum
3.7
km
Stadium
SAP Center
4.3
km
Museum
Children's Discovery Museum of San Jose
5.0
km
Park
Campbell Park
3.9
km
43 Sunol St
Shri Krishna Vrundavana Temple
3.8
km
Nearby
525 S Winchester Blvd North San Jose
Winchester Mystery House
520 m
Shopping Area
Santana Row
30 m
Mall
Westfield Valley Fair
530 m
Museum
American Firearms Museum
510 m
Restaurants
V Bar at Hotel Valencia
0 m
355 Santana Row
Ozumo Santana Row
0 m
355 Santana Row Suite #1010
Cielo
0 m
355 Santana Row
Left Bank Brasserie Santana Row
120 m
377 Santana Row Ste 1100
Maggiano's Little Italy
260 m
3055 Olin Ave Ste 1000
Pizza Antica
90 m
334 Santana Row Ste 1065
Rosie McCann's
150 m
355 Santana Row Ste 1060
The Counter Santana Row
160 m
3055 Olin Ave Ste 1035
Straits Cafe
90 m
333 Santana Row Suite 1110
Sino Restaurant and Lounge
100 m
377 Santana Row Ste 1000
Starbucks
150 m
2855 Stevens Creek Blvd Valley Fair Mall 1329
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Great location
Friendly staff
No cellular reception
Dining not as expected
7.8/10
Very good
Rooms
8.3
Location
9.0
Service
8.3
Dining
7.7
Guest reviews
7.8/10
based on 7 reviews
8.8
8.8/10 based on 146 reviews
Dorothy
United States,
December
2023
9.0/10
I absolutely loved my stay at the hotel! The rooms were spacious with modern decor, recently updated, and offered a fantastic view from the 5th floor. However, the lack of cellular reception was a downside to an otherwise amazing experience.
Rooms
9.0
The rooms were spacious with a modern decor and recently updated, offering a great view from the 5th floor.
Service
9.0
The service was top-notch, with the staff being very friendly and welcoming. They were incredibly helpful throughout my stay.
Location
10.0
I couldn't ask for a better location! Right in the bustling Santana Row, with easy access to shops, restaurants, and museums.
Dining
8.0
The dining experience made my mornings great with a variety of delicious options, including scrambled eggs, country potatoes, sausage, fresh fruit, and more. Plus, it was complimentary!
Facilities
9.0
The facilities were superb, offering everything I needed for a comfortable and enjoyable stay.
Great location
No cellular reception
William
United States,
October
2023
8.0/10
I had a fantastic time at the hotel! The location was excellent, close to vibrant restaurants and with a view of the Winchester Mystery House, but the room cleanliness was a bit concerning with a musky odor lingering. The last-minute poolside room change was a pleasant surprise.
Rooms
7.0
The rooms were a bit musky, indicating a need for better cleaning, but the last-minute poolside room was a great treat.
Service
9.0
The VIP department service was top-notch, very friendly and accommodating with late check-out and valet service.
Location
9.0
Being within walking distance to great restaurants and shops made the location superb, and feeling safe exploring the area was a big plus.
Dining
7.0
The continental breakfast was decent but fell short of expectations. However, the variety offered was satisfactory.
Facilities
8.0
The hotel provided excellent facilities, such as restaurants and close proximity to the Winchester Mystery House.
Great location
Room cleanliness
Charlotte
United States,
August
2023
8.0/10
Staying at the executive suite on the 7th floor overlooking the vibrant Santana Row was a delight. The high ceilings and balcony with a romantic view made it a cozy and convenient location near restaurants and attractions. The service, although courteous, lacked welcoming information upon check-in. The neighborhood, perfect for shopping and dining, did come at an additional cost for valet parking due to limited parking availability. The delightful dining experience in the courtyard offered a lovely breakfast spread. The facilities were well-maintained, providing a comfortable stay.
Rooms
9.0
The executive suite on the 7th floor with lovely views was spacious and charming.
Service
7.0
The service was courteous, but lacked proactive information during check-in.
Location
8.0
The hotel is situated in a lovely neighborhood with convenient access to shops and restaurants, though valet parking comes at an additional cost.
Dining
8.0
The breakfast spread with scrambled eggs, assorted cereals, and more, enjoyed in the courtyard, set a great tone for the morning.
Facilities
8.0
The facilities were well-maintained and added to the overall comfort of the stay.